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Privacy Policy

Effective Date: 1st January 2026

This Privacy Policy explains how Vybes Media Ltd ("we," "us," or "our") collects, uses, shares, and protects personal data when you access or use our viewing and streaming services (the "Service"). It applies to Viewers, Creators, and other users of the Platform.

By using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information you provide directly, including:

  • Account information (name, username, email address, password)
  • Profile details (avatar, bio, preferences)
  • Creator information (stream titles, descriptions, schedules)
  • Communications with us (support requests, feedback)
  • Payment and billing information (processed by third-party payment providers)

1.2 Information Collected Automatically

When you use the Service, we automatically collect:

  • Device and browser information (IP address, device type, operating system)
  • Usage data (pages viewed, streams watched, watch duration, interactions)
  • Log data (access times, referring URLs, errors)
  • Approximate location (derived from IP address)

1.3 Cookies & Similar Technologies

We use cookies, local storage, pixels, and similar technologies to:

  • Authenticate users
  • Remember preferences
  • Measure performance and usage
  • Improve the Service

You can control cookies through your browser settings.

2. How We Use Your Information

We use personal data to:

  • Provide, operate, and maintain the Service
  • Enable live streaming and content delivery
  • Create and manage user accounts
  • Communicate with you about the Service
  • Monitor performance, security, and abuse
  • Process payments and transactions
  • Comply with legal obligations

3. Legal Bases for Processing (UK/EU)

Where applicable, we process personal data under the following legal bases:

  • Contract: to provide the Service
  • Legitimate interests: to secure, improve, and operate the Platform
  • Consent: for optional features such as marketing communications
  • Legal obligation: to comply with laws and regulations

4. Sharing of Information

We may share personal data with:

  • Service providers (hosting, streaming infrastructure, analytics, payments)
  • Creators, where necessary to operate streams (e.g., usernames in chat)
  • Legal authorities, if required by law or to protect rights and safety
  • Business transfers, in connection with mergers, acquisitions, or asset sales

We do not sell your personal data.

5. Live Streaming & Public Content

  • Content you stream or share publicly (including usernames, chat messages, and profile details) may be visible to others.
  • Live streams are real-time and may not be recorded or replayed unless explicitly stated.
  • Viewers should not expect privacy in public streams.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the Service
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes and enforce agreements

Retention periods vary depending on data type and purpose.

7. Security

We implement reasonable technical and organizational measures to protect personal data. However, no system is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction. Where required, we use appropriate safeguards such as standard contractual clauses.

9. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

Requests can be made using the contact details below.

10. Children's Privacy

The Service is not directed to children under 13 (or the minimum age required by law). We do not knowingly collect personal data from children. If we become aware of such collection, we will delete the data.

11. Third-Party Links & Services

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified as required by law. Continued use of the Service constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

Vybes Media Ltd

United Kingdom

anthony@vybesapp.live

14. Supervisory Authority (UK/EU)

If you are located in the UK or EU and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection authority (e.g., the UK Information Commissioner's Office).